Terms of Service

1. Definitions

For the purposes of this Agreement, the following terms have the meanings set out below.

"Partikl", "we", "us", or "our" means Partikl (operated by Aleksei Umanchenko Individual Entrepreneur, a company registered in Georgia), including its employees, directors, and authorized agents.

"Service" means the Partikl platform, including the API, dashboard, workflow editor, processing pipeline infrastructure, AI addon marketplace, content delivery layer, and all associated software and documentation made available at partikl.io.

"Account" means the registered account created by a User to access the Service.

"User", "you", or "your" means any individual or legal entity that accesses or uses the Service under this Agreement.

"Customer Content" means any files, media assets, data, metadata, pipelines, workflow configurations, or other materials uploaded to or processed by the Service by you.

"Namespace" means a logically isolated project environment within your Account, used to organize assets, pipelines, and configurations.

"Pipeline" means an automated processing graph composed of nodes and edges that defines how Customer Content is transformed, encoded, encrypted, or delivered.

"Variant" means a processed output file generated from Customer Content according to a Pipeline (for example: thumbnail, index version, or original).

"Addon" means a third-party or first-party extension available through the Partikl marketplace that adds processing, AI, or delivery capabilities to a Pipeline.

"BYOS" (Bring Your Own Storage) means a configuration where you connect your own external storage provider (such as Amazon S3 or compatible services) to the Service instead of using Partikl-managed storage.

"BYOD" (Bring Your Own Domain) means a configuration where you connect your own domain name to serve content delivered through the Service.

"Processing" means any computational operation performed on Customer Content, including but not limited to: transcoding, resizing, format conversion, encryption, AI inference, metadata extraction, and variant generation.

"Overage" means usage of Service resources beyond the limits included in your current Subscription Plan.

"Spending Cap" means a user-defined maximum monthly overage amount beyond which new Processing tasks are deferred rather than immediately executed.

"Beta Feature" means any feature of the Service explicitly labeled as "beta", "preview", "experimental", or "early access".

"Effective Date" means the date on which you first create an Account or accept this Agreement, whichever is earlier.

2. Acceptance of Terms

2.1 Agreement to Terms

By creating an Account, accessing the Service, using the API, or clicking any acceptance button, you agree to be bound by this Agreement in full. If you do not agree, you must not access or use the Service.

2.2 Authority

If you are accepting this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to this Agreement. In that case, "you" and "your" refer to that entity.

2.3 Eligibility

You must be at least 16 years old, or the minimum age of digital consent in your jurisdiction if higher, to use the Service. To upload, store, process, or deliver adult content, you must be 18 years or older and comply with all applicable laws in your jurisdiction and in all jurisdictions where that content is accessed or delivered.

You represent and warrant that your use of the Service does not violate any applicable law or regulation.

2.4 Updates to Terms

We may update this Agreement from time to time. See §17 for notice requirements. Continued use of the Service after the effective date of any update constitutes your acceptance of the updated Agreement.

3. Account Registration

3.1 Account Creation

To use the Service beyond publicly accessible features, you must register an Account by providing accurate, complete, and current information. You agree to keep this information up to date.

3.2 One Account per Entity

Each person or organization may register one Account under the Free Plan. Creating multiple accounts to circumvent Free Plan limitations or Trial restrictions is prohibited and may result in termination of all associated accounts.

3.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your Account
• Immediately notifying us at security@partikl.io of any unauthorized access

We are not liable for any loss or damage resulting from your failure to maintain account security.

3.4 Authentication

The Service uses session tokens stored in your browser's local storage. We do not use authentication cookies. Session tokens are strictly necessary for the Service to function and do not require consent under applicable privacy law.

4. Free Plan and Trial

4.1 Free Plan

A Free Plan is automatically activated upon Account registration. The Free Plan includes the resources and limitations described on our Pricing page, which we may update from time to time with reasonable notice.

4.2 Trial Activation

A paid plan Trial, where offered, must be activated manually by you in the dashboard. The Trial does not begin automatically. This allows you to explore the Service before starting any time-limited evaluation period.

To activate a Trial, a valid payment method must be on file. You will not be charged during the Trial period unless you explicitly upgrade.

4.3 Trial Limitations

Trials are limited to one per person and one per organization. We reserve the right to verify Trial eligibility and to terminate duplicate or abusive Trial accounts.

4.4 After Trial Expiration

Upon expiration of a Trial, your Account automatically reverts to the Free Plan unless you have selected and activated a paid Subscription Plan. No data is deleted upon Trial expiration.

4.5 Free Plan — No SLA

The Free Plan is provided on a best-effort basis with no uptime guarantees. See §12 for SLA terms applicable to paid plans.

5. Customer Content and Data Ownership

5.1 Your Content Belongs to You

You retain full ownership of all Customer Content. Partikl claims no intellectual property rights over your Customer Content. Nothing in this Agreement transfers any ownership of your Customer Content to us.

5.2 License to Operate the Service

By uploading Customer Content, you grant Partikl a limited, non-exclusive, worldwide, royalty-free license to store, process, transform, cache, and deliver your Customer Content solely as necessary to provide the Service to you. This license terminates when you delete the content or close your Account, subject to the retention periods in §13.

5.3 No Human Review

Partikl personnel do not access or review your Customer Content except:

• When required by law or valid legal process
• With your explicit written consent for support purposes
• For automated security scanning as described in §6

We use automated systems only for content moderation. See §6 for details.

5.4 No AI Training

We do not use your Customer Content to train, fine-tune, or improve any machine learning model, whether operated by Partikl or any third party. This prohibition applies to all content in all plans, including the Free Plan.

5.5 Pipeline Intermediate Data

During Processing, the Service may create temporary intermediate files necessary for completing a Pipeline. These temporary files are deleted upon Pipeline completion or failure and are not retained as part of your Account.

5.6 Variants and Cached Copies

The Service stores Variants generated by your Pipelines as part of the Service. Cached copies may be retained at CDN edge locations for delivery performance. Edge cache is cleared upon content deletion or when you explicitly purge it.

5.7 Encrypted Content

For Namespaces where encryption is enabled, Customer Content is encrypted using the algorithm and key management configuration selected for that Namespace. If encryption keys are lost or deleted by you, we cannot recover your content. We strongly recommend maintaining secure backups of any encryption keys you manage outside the Service.

6. Content Moderation and Acceptable Use

6.1 Acceptable Use Policy

Your use of the Service is subject to our Acceptable Use Policy (AUP), available at partikl.io/legal/acceptable-use, incorporated by reference herein.

6.2 Automated Moderation

The Service uses automated systems to scan uploaded content for:

• Child Sexual Abuse Material (CSAM)
• Known malware and malicious code signatures
• Content flagged by DMCA-registered copyright holders
• Content that may violate applicable law in delivery jurisdictions

Automated scanning does not constitute human review of your content.

6.3 CSAM — Zero Tolerance

Any content identified as CSAM is immediately and permanently blocked. The associated Account is immediately suspended pending investigation. We will report confirmed CSAM to relevant authorities including the National Center for Missing and Exploited Children (NCMEC) and applicable EU authorities, as required by law. There is no appeal process for CSAM-related account termination.

6.4 Flagged Content — User Action Required

Content flagged by automated systems (other than CSAM) is:

1. Set to private (not publicly accessible) pending your review
2. Reported to you via dashboard notification and email
3. Awaiting your action: acknowledge, delete, or contest

If no action is taken within 14 days, flagged content is permanently deleted.

6.5 NSFW Content

Adult content (NSFW) is permitted on the Service subject to the following:

• You must be 18 or older to upload or process adult content
• NSFW content must not be served publicly without appropriate age verification implemented on your application
• You are solely responsible for compliance with the laws of all jurisdictions where NSFW content is accessed or delivered
• Namespaces containing NSFW content must be flagged as such in your dashboard

6.6 BYOS Content Responsibility

If you use BYOS configuration, Partikl acts as a processing intermediary only. You are solely responsible for the content stored in your external storage, its compliance with applicable laws, and the security configuration of your external storage provider.

7. API Keys and Access Tokens

7.1 Issuance and Management

API keys and access tokens are issued to your Account upon creation and can be managed (created, rotated, scoped, or revoked) in the dashboard. You may configure granular permissions per token.

7.2 Your Responsibility

You are solely responsible for:

• Maintaining the confidentiality of all API keys and access tokens
• All API usage and charges incurred under your keys
• Configuring appropriate permission scopes per use case
• Rotating keys immediately upon suspected compromise

7.3 Compromised Keys

If you suspect an API key has been compromised:

1. Immediately rotate the key in the dashboard
2. Notify us at security@partikl.io with details

Charges incurred before key rotation are your responsibility. Upon a verified report of unauthorized use, we will investigate and may, at our sole discretion, issue service credits for charges demonstrably resulting from unauthorized access.

7.4 Anomaly Detection

We monitor API usage for unusual patterns (such as sudden large-scale data access or abnormal processing volume) and may notify you of anomalies. We reserve the right to temporarily rate-limit activity pending your confirmation in cases of suspected unauthorized access.

8. BYOS — Bring Your Own Storage

8.1 BYOS Configuration

You may connect an external S3-compatible storage provider to your Account. In BYOS configuration, your Customer Content is stored in your storage, not Partikl's infrastructure.

8.2 Partikl's Role in BYOS

When you use BYOS, Partikl operates as a processing and delivery layer only. We do not own, control, or take responsibility for:

• The availability or durability of your external storage
• The security configuration of your external storage
• Compliance obligations applicable to your external storage location
• Data access by your external storage provider

8.3 Your BYOS Responsibilities

You are solely responsible for:

• Configuring your external storage with appropriate access controls
• Ensuring your external storage provider's terms and data location comply with your legal obligations
• All costs charged by your external storage provider
• Backing up and recovering data stored in your external storage

8.4 BYOS SLA Exclusion

Availability and performance of BYOS storage is excluded from Partikl's SLA commitments. See §12 for SLA scope.

9. Billing, Subscriptions, and Payment

9.1 Subscription Plans

The Service is offered on a subscription basis. Available plans, their included resources, and pricing are described on the Pricing page at partikl.io/pricing, which may be updated with notice as described in §17.

9.2 Billing Anchor Date

Your billing cycle begins on the date you activate your first paid Subscription Plan ("Billing Anchor Date"). You are billed on the same calendar date each subsequent month. If a month does not contain your Billing Anchor Date (for example, the 31st in a 30-day month), billing occurs on the last day of that month.

9.3 Overage Billing

Usage beyond your plan's included limits is charged as Overage at the rates published on the Pricing page. Overage charges are calculated and billed at the end of each billing period, together with your subscription fee for the next period.

9.4 Spending Cap

You may set a Spending Cap on Overage charges in your dashboard. When your Overage charges reach the Spending Cap:

• New Processing tasks are queued rather than immediately executed
• Previously uploaded files remain accessible
• Already-processed Variants continue to be delivered
• Queued tasks resume automatically at the start of the next billing period or when you increase or remove the Spending Cap

Setting a Spending Cap does not affect delivery of already-processed content. Uploaded files are never rejected or deleted due to a Spending Cap being reached.

9.5 Notifications

We will notify you by email and dashboard alert when you have consumed:

• 80% of your plan's included resources
• 100% of your plan's included resources (Overage begins)
• 80% of your Spending Cap (if set)
• 100% of your Spending Cap (if set)

9.6 Refund Policy

Refunds are governed by our Payment Policy, which is incorporated by reference into this Agreement.

In summary: a full refund is available within 14 days of your first charge on a new subscription plan, subject to the conditions and procedures described in the Payment Policy.

Overage charges, consumed AI addon credits, and charges on accounts terminated for AUP violations are non-refundable.

Billing errors (duplicate charges, charges after confirmed cancellation) are refunded automatically without requiring a support request.

Unused subscription days upon downgrade or cancellation are converted to Account Credit at a pro-rata rate, applied to future invoices, and expire after 12 months if unused.

9.7 EU Consumer Right of Withdrawal

If you are a consumer located in the European Union, you have a statutory right to withdraw from a purchase within 14 days. By activating a paid plan or Trial and acknowledging at checkout that the Service begins immediately, you expressly consent to immediate service commencement and acknowledge that you waive your right of withdrawal upon service commencement, in accordance with Article 16(m) of Directive 2011/83/EU.

You may still request a refund under our Payment Policy §6.1 (14-day satisfaction guarantee), which provides broader protection than the statutory right of withdrawal in practical terms.

This waiver does not affect your rights under §9.6 (billing error exceptions) or your rights under applicable consumer protection law that cannot be waived.

9.8 Taxes

Prices shown exclude applicable taxes (VAT, GST, or similar) unless stated otherwise. You are responsible for all applicable taxes on your purchase. If we are required to collect taxes, they will be added to your invoice.

9.9 Failed Payments

If a payment fails, we will retry using the payment method on file. If payment remains outstanding for 14 days after the first failure:

• Your Account may be downgraded to Free Plan functionality
• Paid plan features become unavailable
• Your data and Customer Content are not deleted

If payment remains outstanding for 60 days, we may suspend the Account and initiate the Account closure process described in §13.

9.10 Price Changes

We may change Subscription Plan pricing with 30 days written notice. Existing subscribers will be charged the new price starting from the first billing period after the notice period expires. If you do not agree with a price change, you may cancel before the new price takes effect.

10. Addons and Marketplace

10.1 First-Party Addons

Addons developed by Partikl are governed by this Agreement. First-party Addons that invoke third-party AI APIs (such as inference APIs) are listed in our Sub-processor List at partikl.io/legal/subprocessors.

10.2 Third-Party Addons

Third-party Addons are developed by independent developers and are not operated by Partikl. By installing a third-party Addon, you:

• Agree to the Addon developer's terms (where applicable)
• Acknowledge that the Addon may send Customer Content or derived data to third-party endpoints outside Partikl's infrastructure
• Accept that Partikl is not responsible for the behavior, availability, or data handling practices of third-party Addons

10.3 Addon Events and Webhooks

When an Addon is invoked during Pipeline execution, it receives only the data necessary for its function as configured in the Pipeline. You are responsible for reviewing what data each Addon accesses before installing it.

10.4 Addon SLA

Processing times and availability of Addon functionality are excluded from Partikl's SLA commitments.

10.5 Addon Marketplace Conduct

Publishing an Addon to the Partikl marketplace is subject to Addon Developer Terms at partikl.io/legal/addon-developer-terms (published separately). Key requirements include: no data exfiltration beyond declared scope, no use of Customer Content for training, and compliance with this AUP.

11. Processing, Pipelines, and Reprocessing

11.1 Processing Execution

When you submit Customer Content for Processing, the Service executes your configured Pipeline against that content. Processing is performed on a best-effort, queued basis according to your plan's priority level.

11.2 Failed Processing

If a Processing task fails (due to pipeline configuration error, incompatible input, or infrastructure fault), the task is not billed. Partial results may be generated and are flagged as incomplete in the dashboard.

11.3 Pipeline Configuration Responsibility

You are responsible for the correctness and compatibility of your Pipeline configurations. Errors resulting from incorrect node configuration, incompatible file types, or invalid parameters are your responsibility. We provide documentation and validation tools to assist in pipeline configuration.

11.4 Reprocessing

You may initiate a reprocessing task to apply updated Pipeline configurations to existing Customer Content. Reprocessing tasks are billed at standard Processing rates based on the operations performed. Reprocessing tasks run at lower priority than new upload processing.

11.5 Webhook and Event Delivery

The Service delivers events to configured webhook endpoints and GraphQL subscriptions on a best-effort basis. We will retry failed webhook deliveries up to 5 times over 2 hours. We do not guarantee event delivery. You are responsible for implementing appropriate idempotency and retry handling in your applications.

12. Service Level Agreement (SLA)

12.1 Applicability

SLA commitments apply to paid Subscription Plans only. The Free Plan is provided without uptime guarantees.

12.2 Uptime Targets

Uptime is calculated as: ((total minutes in period - downtime minutes) / total minutes in period) × 100

12.3 What Counts as Downtime

Downtime means a period during which the Partikl API returns errors on more than 50% of requests for a continuous period of 5 minutes or more, as measured by our monitoring infrastructure.

12.4 SLA Exclusions

The following are excluded from SLA calculations and do not constitute Downtime:

• Scheduled maintenance with at least 48 hours advance notice
• Outages caused by BYOS storage unavailability
• Outages caused by third-party Addon providers
• Outages caused by CDN providers outside Partikl's primary infrastructure
• Degraded Processing time (SLA covers API availability, not Processing speed)
• Outages resulting from your misconfiguration, abuse, or violation of this Agreement
• Force Majeure events as defined in §16

12.5 Credit Calculation

If monthly uptime falls below the target, you are eligible for a Service Credit:

12.6 Credit Claims

To claim an SLA credit:

1. Submit a claim via the billing section of your dashboard within 30 days of the incident
2. Include the approximate time and duration of the outage
3. We will verify against internal monitoring data (ClickHouse metrics)
4. Approved credits are applied to your Account within 5 business days

12.7 Credit Cap and Exclusivity

Credits cannot exceed 50% of your monthly subscription fee in any single period. Service Credits are your sole and exclusive remedy for any failure by Partikl to meet its SLA commitments. Credits are not redeemable for cash.

13. Account Termination and Data

13.1 Voluntary Cancellation

You may cancel your Account at any time from the dashboard. Upon cancellation:

• Your Account is immediately downgraded to an inactive state
• Customer Content remains accessible for 30 days for export
• After 30 days, all Customer Content is permanently deleted
• Billing data is retained as required by applicable law (see §13.5)

13.2 Termination for Cause

We may suspend or terminate your Account if you:

• Violate this Agreement or the AUP
• Fail to pay outstanding amounts after the grace period in §9.9
• Engage in activity that poses a security or legal risk to the Service

Enforcement tiers (except for CSAM — see §6.3):

We reserve the right to skip steps in cases of severe or repeat violations.

13.3 Data Export During Suspension

Even if your Account is suspended, you retain access to data export functionality for the duration of your export window. Suspended Accounts cannot upload new content or execute new Processing, but can download existing Customer Content.

Export options:

• Direct download from dashboard
• Export to your configured BYOS storage
• API-based export (read-only access)

13.4 Data Upon Termination

Upon Account termination (whether voluntary or for cause):

1. Customer Content is queued for deletion
2. Deletion is completed within 30 days of the termination date
3. After deletion, content cannot be recovered by Partikl or by you
4. We will provide a deletion confirmation upon request

13.5 Billing Data Retention

Billing records, transaction history, and associated account information necessary for legal, tax, or accounting purposes are retained for the period required by applicable law (typically 7 years in EU jurisdictions), after which they are automatically and permanently deleted. This retention applies regardless of Account status.

13.6 Migration and Import Credits

We may, at our discretion, offer migration credits or import assistance for accounts transferring data from third-party services. Such offers are promotional in nature and may be adjusted or withdrawn at any time. Migration credits are governed by the terms of the specific offer.

14. Intellectual Property

14.1 Service Ownership

The Service, including all software, interfaces, documentation, trademarks, and brand elements, is owned by Partikl and protected by applicable intellectual property laws.

14.2 Restrictions

You shall not, and shall not permit any third party to:

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Service
• Copy, modify, or create derivative works of the Service
• Sell, sublicense, or resell access to the Service without written permission
• Use the Service to build a product that competes directly with the Service
• Remove or alter any proprietary notices or labels on the Service

These restrictions apply to the cloud Service. If Partikl releases self-hosted software in the future, that software will be governed by a separate license agreement with its own terms.

14.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant Partikl a perpetual, irrevocable, royalty-free license to use that feedback for any purpose, without obligation or compensation to you.

15. Confidentiality

15.1 Our Obligations

We treat your Customer Content, Account configuration, usage patterns, and business information as confidential and will not disclose them to third parties except as required to operate the Service, as permitted by our Privacy Policy, or as required by law.

15.2 Your Obligations

You agree not to disclose any non-public information about the Service that we designate as confidential, including unreleased features, internal APIs, or security assessments.

16. Disclaimers and Limitation of Liability

16.1 Service Provided As-Is

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PARTIKL DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

For clarity: this disclaimer does not affect statutory rights that cannot be waived under EU consumer protection law.

16.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PARTIKL'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THIS AGREEMENT OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

• The total fees paid by you to Partikl in the 12 months preceding the event giving rise to the claim, or
• USD 100

For users located in Georgia, liability is additionally governed by the Civil Code of Georgia. For EU consumers, mandatory consumer protection laws apply and take precedence where they provide greater protection.

16.3 Exclusion of Consequential Damages

IN NO EVENT SHALL PARTIKL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF PARTIKL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16.4 Essential Basis

The limitations in this §16 reflect a reasonable allocation of risk and are an essential element of the basis of the bargain between the parties. Partikl would not provide the Service on these terms without these limitations.

16.5 Force Majeure

Partikl is not liable for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to: acts of war or terrorism, natural disasters, pandemic, government action, internet infrastructure failures, DDoS attacks, failures of third-party infrastructure providers, power outages, or labor disputes.

We will notify you of a Force Majeure event within 48 hours of its occurrence and will use reasonable efforts to restore service as soon as practicable.

17. Changes to This Agreement

17.1 Notice Categories

We categorize changes to this Agreement as follows:

17.2 How We Notify You

For Material and Standard changes, we will:

• Send an email to your registered address
• Display a notice in your dashboard

17.3 Your Options

If you do not agree with a Material change, you may cancel your Account before the change takes effect and receive Account Credit for any unused pre-paid subscription period.

17.4 Changelog

All changes to this Agreement are recorded in our Legal Changelog at partikl.io/legal/changelog, regardless of notice category.

18. Dispute Resolution

18.1 Informal Resolution First

Before initiating any formal dispute process, both parties agree to attempt good-faith resolution. To initiate informal resolution:

1. The party raising the dispute sends a written notice to legal@partikl.io describing the dispute in reasonable detail
2. Both parties will attempt to resolve the matter within 30 days of the notice date

18.2 Mediation

If informal resolution fails, both parties agree to attempt non-binding mediation before initiating arbitration or litigation. Either party may propose a mediator. Mediation costs are shared equally unless otherwise agreed.

18.3 Arbitration (B2B)

For disputes between businesses, any claim not resolved through §18.1-18.2 shall be submitted to binding arbitration.

For disputes under USD 10,000: simplified procedure through email arbitration with a mutually agreed arbitrator.

For disputes USD 10,000 and above: administered arbitration under the rules of the Georgian International Arbitration Centre (GIAC) or ICC, at the claimant's election.

Seat of arbitration: Tbilisi, Georgia.
Language: English.
Number of arbitrators: 1 (sole arbitrator) unless either party requests a panel of 3 for disputes above USD 100,000.

18.4 Courts (B2C)

If you are a consumer (using the Service for personal, non-commercial purposes), you retain the right to bring claims before the courts of your place of residence. Mandatory consumer protection rights applicable in your jurisdiction are not limited by this Agreement.

18.5 Waiver of Class Action

To the extent permitted by applicable law, all claims must be brought on an individual basis and not as a plaintiff or class member in any purported class or representative action.

18.6 Governing Law

This Agreement is governed by the laws of Georgia (Sakartvelo), without regard to its conflict of laws principles. For users located in the European Union, mandatory consumer protection laws of your jurisdiction apply and take precedence over this Agreement where applicable.

19. General Provisions

19.1 Entire Agreement

This Agreement, together with the Privacy Policy, Acceptable Use Policy, DPA (where applicable), and SLA (where applicable), constitutes the entire agreement between you and Partikl regarding the Service and supersedes all prior agreements and understandings.

19.2 Severability

If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

19.3 Waiver

Failure by either party to enforce any provision of this Agreement shall not constitute a waiver of that party's right to enforce that or any other provision in the future.

19.4 Assignment

You may not assign or transfer your rights or obligations under this Agreement without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of our assets, with notice to you.

19.5 Notices

Legal notices to Partikl must be sent to legal@partikl.io. We will send notices to the email address registered on your Account.

19.6 Language

This Agreement is made in English. In the event of any conflict between this Agreement and a translation, the English version prevails.

19.7 Contact

For questions about this Agreement: legal@partikl.io

For privacy questions: privacy@partikl.io

For security concerns: security@partikl.io

For DMCA notices: dmca@partikl.io

Version 1.0.0 — Effective April 4, 2026 See the Legal Changelog for revision history